Admin Support

Remote

Full Time

Mid Level

Here's the Job Description and responsibilities for the role:

Internal and External Procurement:
- Internal: Monthly supplies for HQ, SD, and other offices.
- External: Procuring items (software and hardware) indicated in signed quotes for clients.
Responding to Client Queries and Requests:
- Addressing questions regarding licenses, invoices, and other matters.
Generating Certificates of Insurance for Clients:
- Involves reaching out to the insurance agent.
Managing Insurance Renewals for Crimson IT.
Helping in Monthly Billing:
- Sending down payment invoices and final invoices for projects and tickets.
HIPAA and Anti-Sexual Harassment Prevention Trainings:
- Ensuring everyone is up to date with the trainings.
Responding to Requests and Queries from Helpdesk (HD).
Document Management and Data Entry:
- Ensuring all records are updated.
Sending Reports to Clients.
- List of users for their licenses, computer counts, and all other data requested by the client
Coordinating Various Activities and Meetings:
- Both internally and externally.
Investigating Tickets and Resolving Issues:
- Addressing issues raised by clients.
Managing Renewals for Software and Services:
- For both Company and clients (Microsoft, Meraki, etc.).
Addressing Other Internal and External Requests.

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